Support
The quickest way to write is Settings → Contact support in the game. It opens an email with your Player ID, the game version and your device already filled in.
Common questions
Where is my progress saved?
On your device. There’s no account or cloud save yet, so progress stays on the device you played on, and uninstalling the game deletes it.
Can I play offline?
Yes, every mode works offline. Ads, including the optional ones that give rewards, need a connection.
How do I turn a piece?
Tap it in the tray and it turns a quarter. While you are holding a piece, touch the screen with a second finger to turn it in the air. In your first games, a piece that fits only when turned shows a gold arrow.
What are the monthly events?
Every month has its own event, which opens along with the Daily Challenge. Clear the blocks that carry the month’s item to collect it (solved Daily puzzles, new Adventure levels and the event’s own puzzles add more) and win coins, boosters and the month’s board frame. Find it with the event button on the home screen.
How do I change the language?
The game follows your phone’s language when it has it, and English otherwise. To choose one yourself, open Settings → Language.
How do I change how ads use my data?
Open Settings → Privacy options in the game (shown where the law requires it). On iPhone and iPad you can also use Settings → Privacy & Security → Tracking. On Android, use the ad settings on your device.
How do I turn off reminders?
Turn off Reminders in the game’s Settings, or turn off notifications for Block Mash in your device settings.
Are there in-app purchases?
No. Block Mash is free to play with ads, and coins are earned only by playing.
I found a bug
Thank you! Email us what happened and, if you can, a screenshot. Writing from Settings → Contact support adds the details we need.
See also the privacy policy.